Rental terms, in plain English.

The words rental yards, and rental software, use every day. Each definition is short, and where Nexovil handles the idea in a specific way, it says how.

Availability check
The test that decides whether an item can be added to a quote or booking for given dates. In Nexovil it runs live against the database each time a quote or booking is created.
Check-out and check-in
Recording that an item has left the yard with a customer, and later that it has returned, including its condition.
Damage deposit
Money held against loss or damage, returned in full or in part once the item has been checked at return.
Damage waiver
An agreement that limits the customer's liability for accidental damage, usually for a fee. The terms are set by each rental business.
Day rate
The price to rent one item for one rental day.
Double booking
Two reservations for the same item over times that overlap. It happens when availability is recorded in more than one place, or is displayed but not enforced.
E-signature
A signature given electronically. A defensible record keeps evidence of who signed, when, and exactly what they signed.
Half-open time range
A rental period that includes its start and excludes its end. It lets one rental finish at noon and the next begin at noon without a false conflict.
Maintenance interval
How often an item needs service, measured in calendar days or in number of rentals. Nexovil supports both.
Pooled item
An item tracked by quantity, such as chairs, tables or linens. A booking reduces the quantity available for those dates.
QR tag
A printed QR code attached to an item. Scanning it with a phone camera identifies the item for check-out and check-in.
Quote portal
A page where a customer accepts or declines a quote online, usually with an expiry date and reminders before it lapses.
Re-engagement list
A list of past customers who have not rented for a set period, used for follow-up calls. Nexovil lists customers quiet for 90 days.
Rental day
The unit used to price a rental. In Nexovil each started 24-hour period counts as one rental day.
Route sheet
A single printable page listing a driver's deliveries and pickups for the day, in order, grouped by address.
Row Level Security
A database feature that decides, row by row, which signed-in user may read or change a record. It keeps one customer's data separate from another's inside the same database.
SHA-256 hash
A fixed-length fingerprint of a file. If the file changes by even one character the fingerprint changes, so a stored hash shows whether a signed document has been altered.
Sub-processor
A company that handles customer data on a software provider's behalf, such as for hosting, payments or email delivery.
Unit item
An individually tracked item with its own tag and history, such as a tent, a trailer or a generator.
Utilisation
The share of time an item is out on rental compared with the time it could be. Persistently low utilisation suggests the price or the stock level needs a second look.
Weekly rate
A reduced price that applies when a rental lasts several days. In Nexovil it applies from 7 days.

See these ideas working together on the features page, or read how to stop double bookings.

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